Comments
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@TheoAdmin - Sorry to read about this. Let met get the appropriate team members looped in on this to help you out.
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Hi @TheoAdmin - Hotfix Firmwares are not made available via downloads on mysonicwall.com By reporting a case to support , we are able to triage and make sure that the correct Hotfix Firmware(s) are being provided.
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Hi @silvianjim - Yes, You can continue to additional settings on the firewall which are not license(s) dependent. Items such as vlans and SIP are not a problem. Also, You can also apply the licenses manually onto the firewall if you wish by following the step by step instructions from this article here:
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Hello @Aman2108 - Sorry to read that you are facing Issues post the firmware upgrade to 6.5.4.15-116n. Currently , there is an Issue with remote users using Mobile Connect being unable to connect after upgrading to 6.5.4.15-116n. Information about this is available here : Now, If your remote users using Netextender are…
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Hello @silvianjim Yes - You can import the settings file processed by the migration tool where you selected the Target Firmware as 7.0.1-5145 into the TZ470W firewall which is currently operating with the 7.0.1-5161 firmware. Also, If you are operating with a GEN7 Firewall which is operating with a 7.1.1-7058 OR 7.1.2-7019…
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Hello , To address this Issue, Sonicwall launched the updated Netextender Version 10.2.338 on 13 Jan 2024. The private build is no longer being offered to customers or partners. Please use the Web posted version 10.2.338 available on mysonicwall.com ( via the downloads section ). The release notes ( available…
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Hello @Chris_MBN , @RonnieCorny - We request you to please contact Sonicwall Support. Our engineering team is currently working on this Issue. A private build is available that could be used by you however we ask that you please contact support and obtain the build as there are certain steps that need to be performed while…
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Greetings @CyberJames - Thank you for the post. Please could let us know which Netextender client version are you using ? A fix for the Issue was made available via the Nx Client version 10.2.336 which was released on 02 Aug 2023. I've included the release notes as well. The Issue ID was SMA-4585 If you are continuing to…
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Hello @pendek244 , It is suggested to upgrade the GEN6 NSa 2600 to the 6.5.4.12 firmware and then use the settings file based on this firmware. Currently, The migration tool doesn't support a migration from the NSA 2600 to the TZ 670. I suggest that you make contact with Sonicwall Support and we can try to help in getting…
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Hello @SWuser_123 Please refer this article: Page#4 shows how you can use the Source IP to get information on the Source. Page#11 lists the Event ID. I hope this helps.
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Hi @preston , Thank you for the feedback and yes , I will be coordinating with our Dev & PM teams on the items you've listed. I've responded to you via the support ticket as well. We look forward to helping you ahead.
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Hi All, I wanted to give an update that this is expected to be fixed in the upcoming version of the Migration Tool. If there any other Issues that you come across on the migration tool, please reach out to Sonicwall Support.
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Hello @Gisaza - Thank you . I suggest two items: Please upgrade the firmware to the latest Maintenance Release available in mysonicwall.com - the version is 7.0.1-5119 Please ensure that your Nx clients versions are operating with the latest version 10.2.336.
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Hello @Gisaza , What is the firmware version of the firewall that you are using ?
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Hi @BWC -- Thank you for the feedback. I'd like to take this back to our Dev teams managing the migration tool. I have DMd you my email address. We can start working on this from the support side and then take it forward with engineering.